Privacy Policy for Video Testimonials

Effective Date: 10/22/2024

Magnolia Event Planning and Design ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including video testimonials, in compliance with applicable privacy laws.

1. Information We Collect

When you provide a video testimonial, we may collect the following information:

Personal Information: This includes your name, email address, and any information you provide during your testimonial.
Video Content: The video file you upload as a testimonial, which may contain your image, voice, and any other information you choose to share.
Metadata: Information such as the date and time of the video submission, your IP address, and technical details related to the upload process.

2. How We Use Your Information

We may use the information collected from your video testimonial for the following purposes:

Marketing and Promotional Use: We may feature your testimonial on our website, social media platforms, email marketing campaigns, and other promotional materials to showcase customer experiences.
Internal Business Purposes: Your testimonial helps us improve our services and better understand customer satisfaction.
Communication: We may use your contact information to follow up with you regarding your testimonial or other service-related communications.

3. Consent

By providing your video testimonial, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not consent, please do not provide a video testimonial.

4. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your video testimonial in the following circumstances:

Public Sharing: Your testimonial, including your name, likeness, and content, may be publicly shared on our website, social media platforms, and marketing materials.
Service Providers: We may share your information with trusted service providers who help us operate our website and manage video storage (e.g., Wistia) under strict confidentiality agreements.
Legal Requirements: We may disclose your information to comply with legal obligations or protect the rights, property, or safety of our company or others.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information, including your video testimonial, from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

6. Retention of Information

We will retain your video testimonial and associated personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to have your testimonial removed from our platforms, please contact us using the information below.

7. Your Rights

You have the following rights concerning your personal information:

Access and Correction: You may request access to the personal information we hold about you and request corrections if any data is inaccurate.
Withdrawal of Consent: You may withdraw your consent for the use of your video testimonial at any time by contacting us. We will cease using your testimonial for promotional purposes upon receipt of your request.
Deletion: You may request the deletion of your personal information, including your video testimonial, from our records, subject to legal obligations.

8. Third-Party Links

Our website or promotional materials may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before submitting personal information.

9. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Magnolia Event Planning and Design
Email: support@magnoliaepd.com
Phone: (234) 677-9030
Address: P.O. Box 687, Brunswick, OH 44212